Warranty Info

Warranty Info

100% Price Match Guarantee:

We at Optimum Drives aim to provide you with the lowest prices possible of the product and give a 100% guarantee that our prices will never exceed the competitor’s price.

100% Quality Assurance:

We prioritize product quality for better customer experience, and therefore, a complete check and balance is done for all the products before any shipment. We also make sure that all of our products are 100% Original and Genuine. Our products are “New Sealed” or “Used/Refurbished” and are certified for having the best standards.

100% Money Back Guarantee:

Please carefully read our Return Policy, so in case of any inconvenience you can Exchange or Return the product ordered from Optimum Drives

Free CCIE Technical Support:

For personal learning and technical support to customers, we have put in place a free Cisco Expert Consultancy Service t. You may contact us through phone, email, or the live chat option.

Secure Payment & Shipment:

Our customers trust us and we value this trust above all. Our suppliers ship our items on time and with complete safety, ensuring there is a secure payment method in place. Our verified authorization includes: MacAfee Security, VeriSign Secured.

Return Material Authorization (RMA) Process:

In case of any returns, an RMA request should be raised after agreeing on the given terms and conditions:

  1. It is mandatory on all the returns of Optimum Drives items regardless of the reason for return.
  2. Items should be returned with all the accessories, manuals, software, and warranty claims. There should be no damage to the original packaging.
  3. On receiving your RMA number, you will have to repack goods exactly as they were delivered to you, perhaps in the original outer box/package. A re-stocking fee of 25% will be charged if the original packaging is damaged.
  4. To avoid return rejection, do not write directly on the original box/package.
  5. To avoid return rejection, clearly mention on the outer box the RMA number.
  6. Using a label, accurately and clearly mention Optimum Drives’ full address on the outer package.
  7. Once the shipment has been received and tested by our supply chain department, you will receive your exchanged product within 10 days of receipt of the damaged item.
  8. Please note that in case of any discrepancies between your PO and the goods received, we must be informed within two days of receipt of the product.

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