100% Price Match Guarantee: OptimumDrives ensures the lowest possible prices on our products, with a 100% guarantee that our prices will never exceed those of our competitors.
100% Quality Assurance: We prioritize quality to enhance customer satisfaction. All products undergo thorough inspection before shipment. We guarantee that all products are 100% original, genuine, and certified to the highest standards. Our products may be “New Sealed” or “Used/Refurbished,” each adhering to top-quality standards.
100% Money Back Guarantee: Please review our Return Policy for guidance on exchanges and returns. If you’re unsatisfied with your purchase, we offer a hassle-free return process.
Free CCIE Technical Support: We offer free technical support through Cisco Expert Consultancy for personal learning and troubleshooting. You can reach us via phone, email, or live chat for assistance.
Secure Payment & Shipment: Our customers’ trust is essential to us. We ensure secure payment methods and timely, safe shipping of all products. Our site is protected by verified security measures, including MacAfee Security and VeriSign Secured.
Return Material Authorization (RMA) Process: To return an item, an RMA request must be submitted. The following conditions apply:
All returns require an RMA number.
Items must be returned with all accessories, manuals, software, and original packaging in good condition.
Repacking is essential; any damaged packaging may incur a 25% re-stocking fee.
Clearly display the RMA number on the outer box and label the box with OptimumDrives’ full address.
Returns will be tested upon receipt, and exchanges will be processed within 10 days if applicable.
Discrepancies between your order and received items must be reported within two days.
Faulty Items under Warranty: For faulty items, please follow these steps:
Submit an RMA request immediately with the order number, purchase date, and serial number of the item.
A technician will attempt to resolve the issue remotely.
If unresolved, an RMA number will be issued, and the item must follow the standard return procedure.
The faulty item will be tested, repaired if possible, or replaced. Replacement items may be new or equivalent to new in specification.
