100% Price Match Guarantee: We at Optimum Drives aim to provide you with the lowest prices possible of the product and give a 100% guarantee that our prices will never exceed the competitor’s price.
100% Quality Assurance: We prioritize product quality for better customer experience, and therefore, a complete check and balance is done for all the products before any shipment. We also make sure that all of our products are 100% Original and Genuine. Our products are “New Sealed” or “Used/Refurbished” and are certified for having the best standards.
100% Money Back Guarantee: Please carefully read our Return Policy, so in case of any inconvenience you can Exchange or Return the product ordered from Optimum Drives
Free CCIE Technical Support: For personal learning and technical support to customers, we have put in place a free Cisco Expert Consultancy Service t. You may contact us through phone, email, or the live chat option.
Secure Payment & Shipment: Our customers trust us and we value this trust above all. Our suppliers ship our items on time and with complete safety, ensuring there is a secure payment method in place. Our verified authorization includes: MacAfee Security, VeriSign Secured.
Return Material Authorization (RMA) Process: In case of any returns, an RMA request should be raised after agreeing on the given terms and conditions:
- It is mandatory on all the returns of Optimum Drives items regardless of the reason for return.
- Items should be returned with all the accessories, manuals, software, and warranty claims. There should be no damage to the original packaging.
- On receiving your RMA number, you will have to repack goods exactly as they were delivered to you, perhaps in the original outer box/package. A re-stocking fee of 25% will be charged if the original packaging is damaged.
- To avoid return rejection, do not write directly on the original box/package.
- To avoid return rejection, clearly mention on the outer box the RMA number.
- Using a label, accurately and clearly mention Optimum Drives’ full address on the outer package.
- Once the shipment has been received and tested by our supply chain department, you will receive your exchanged product within 10 days of receipt of the damaged item.
- Please note that in case of any discrepancies between your PO and the goods received, we must be informed within two days of receipt of the product.